Technical Support
Our team of experts is available to address all your specific needs and questions
Our commitment to quality
The access to the technical support is included in all our lease agreements. It is directly provided by members of our engineering department also working on our customer projets ensuring the best technical level on the software.
The technical support constitutes for Dynas+ Engineering Products a priority in the satisfaction of his customers. Dynas+ Engineering Products gave itself a double objective for its support activities: the technical excellence and a maximal reactivity.
The technical support constitutes for Dynas+ Engineering Products a priority in the satisfaction of his customers. Dynas+ Engineering Products gave itself a double objective for its support activities: the technical excellence and a maximal reactivity.
Your questions, our answers
Dynas+ Engineering Products offers you support services to help you solve any difficulty in installing, administering or using DEP MeshWorks. It includes advices and guidance on the best modeling choices to be made using our experts technical knowledge.
The technical support provided by Dynas+ Engineering Products includes:
- the installation hotline,
- the access to the ticketing tool "E-SUPPORT by Dynas+ Group",
- the hotline related to the use of the software,
- the software updates.
The technical support provided by Dynas+ Engineering Products includes:
- the installation hotline,
- the access to the ticketing tool "E-SUPPORT by Dynas+ Group",
- the hotline related to the use of the software,
- the software updates.
Your questions, our answers
Dynas+ Engineering Products offers you support services to help you solve any difficulty in installing, administering or using DEP MeshWorks. It includes advices and guidance on the best modeling choices to be made using our experts technical knowledge.
The technical support provided by Dynas+ Engineering Products includes:
- the installation hotline,
- the access to the ticketing tool "E-SUPPORT by Dynas+ Group",
- the hotline related to the use of the software,
- the software updates.
The technical support provided by Dynas+ Engineering Products includes:
- the installation hotline,
- the access to the ticketing tool "E-SUPPORT by Dynas+ Group",
- the hotline related to the use of the software,
- the software updates.
Quality workflow of Dynas+ Engineering Products
Dynas+ Engineering Products is having a ticketing tool, which allows to open tickets directly online, to follow their evolution in real time and to obtain a view on all tickets already passed. This tool named "E-SUPPORT by Dynas+ Group" is accessible via ID/PWD at https://e-support.dynasplus.com/
Dynas+ Engineering Products is also having a hotline related to the installation and the use of the software accessible by phone at +33 5 61 44 54 98 or at support@depeurope.com
Dynas+ Engineering Products is also having a hotline related to the installation and the use of the software accessible by phone at +33 5 61 44 54 98 or at support@depeurope.com
